Whether you’re emptying your entire household or just downsizing, don’t spend weeks sorting, cleaning and donating. Let us do it for you!
“Eileen made our transition seamless, and we didn’t have to lift a single finger. “ – Hannah
“Eileen made our transition seamless, and we didn’t have to lift a finger. “ – Hannah
We make your transition simple
Whether you have lost a loved one, downsizing or moving, we understand the entire process can be very difficult and overwhelming. Let the j&e team offer a simplified transition with compassion, professionalism and integrity.
Frequently Asked Questions
What do I do to get ready before you get started?
Almost nothing. The biggest thing is to focus on what you’re keeping. If you are downsizing into a smaller home, you will also need to decide on a smaller house to move in to. Other than that, we take care of the rest!
Once we retain you, can we help prepare or run the sale?
Respectfully, no.
We ask that no family or friends are on site while we are working and running the sale. It is always an emotional event for the family and it is best you are not there while it is going on. Prior the sale, you will have an opportunity to make the rounds and claim back any last minute items that you wish to keep.
Can I live in your house while you are having a sale?
Again, respectfully no.
A house sale is very invasive as all cabinets, cupboards and closets are emptied. Again, it is emotional to see someone sorting out your things. We’ve found it’s best for all if you are not there while we are prepping or conducting the sale.
How do you market the sale?
In addition to the usual outlets for announcing sales, we also have a great mailing list of collectors and designers who follow our events. Additionally, we send direct mailings to our mail list as well as postcard announcements to your neighbors, friends, and relatives. Finally, we spread your neighborhood with large estate sale signs in order to capture walk-in (or drive-by) traffic.
During the sale, what methods of payment do you accept?
We accept credit cards and cash. Sometimes we accept checks, but they are becoming rarer and rarer these days.
How do you handle unhappy relatives and nosey neighbors?
Every sale has its own personality. Legally, we are only allowed to deal with the owner or executor of the estate. Prior to the event, we will have a detailed discussion of any issues that may arise. Trust us, we’ve seen it all — so we can make good contingency plans for anything that might come up. Let’s discuss.
Who decides the pricing?
We do. We welcome any and all information you have on your things so we can do a proper market analysis but in the end, we will have your trust to price and barter and get the best we can. We work for you, not the buyers.
Are you insured?
Yes! We carry a $2 million public liability insurance to supplement your homeowner’s insurance. We are also insured for theft and damage through Jewelers mutual insurance.
Do you accept returns?
All sales are final, where is, as is. This policy is posted in the house and at the check out during the sale.
Do you clean the house after?
Well, we don’t do windows or bathrooms. But our full service gets everything out of the house, on consignment, donated, or thrown away. In short, the house is empty and ready for the next step: getting the house on the market for sale.
How long does the process take from start to finish?
We pride ourselves on being able to move very quickly. Most sales take about two weeks.
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